• 2011

• Reclamation: software, complaint letters generator developed to get discount vouchers on ordinary consumer goods.

The software produces random serial numbers and write complaint letters related to a chosen product (food mainly). A database made of 800 references, consumers department, has been built. The generator uses this database and a set of references from which it is able to produce indefinitely complaint letters. Still in process, this software is already working, this is evidenced by the several discount vouchers we received yet.

The installation includes the generator which runs continuously on a computer, a set of letters generated and disposed above the computer and a video explaining the uses of the program.

  • Installation. Letters, computer, video, tv-screen
  • "N+1", Aperto, Montpellier, 2011.
  • "Open Source", CEAC, Strasbourg, 2015.